Excellence at your service

One of Ferretti Group’s most important long-term commitments is to promote the concept of product excellence, not least in its increasingly structured service offering, and to ensure continuity in client relations. With the strength and synergy of a large industrial group, Ferretti offers owners an extensive range of after sales services provided with the support of top-tier partners. Buying a Ferretti Group motor yacht means choosing to enjoy the sea in total tranquillity, confident in the support of a team whose daily mission is to maximize the on-board experience at all times and anywhere in the world.

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Riva in the world

To resolve any technical issues, our customers can count on a team of experts to respond immediately whatever the season and weather, assuring you a safe, relaxing holiday and total peace of mind.

Europe, Middle East & Africa

Ph.: +39.0543.474445

LOW SEASON (1st October - 30th April)

MON-FRI : 8.30 am - 6.00 pm (Italian time)

SAT-SUN and HOLIDAYS : 9.00 am - 6.00 pm (Italian time)

HIGH SEASON (1st May - 30th September)

MON-SUN and HOLIDAYS : 8.00 am - 8.00 pm (italian time)

e-mail

Asia Pacific

Ph.: +852.2632.7633 (Hong Kong Office)

MON-FRI : 9.00 am - 7.00 pm

e-mail

Americas

MON-SUN : 9.00am-6.00pm

Ph.: +1.954.462.5527

OPERATING 24/7

Ph.: +1.877.525.4550

e-mail customer

e-mail service

Ferretti Parts Warehouse

Lauderdale Marine Center

2019 SW Street, Suite 102

Fort Lauderdale FL 33315

United States

MON-FRI : 7.00am-4.00pm

Ph.: +1.954.376.4818

e-mail

The luxury of worry-free boating

Spare Parts Warehouse

The Group’s Service Points can count on over 8,000 components and parts available all the time even in the summer. The existence of decentralized warehouses at the premises of Dealers in the main areas of the Mediterranean and the USA guarantees rapid availability of spare parts.

Service University

This is the technical training school the Ferretti Group has been organizing for a number of years with the aim of guaranteeing constant updating of the worldwide service network by developing the specific skills of these professionals, renewing the training syllabus of each edition. Refresher courses alternate with classroom sessions, visits and training both in shipyards and on board of Group yachts. The aim is to give participants the opportunity to get to know the various stages of the production and maintenance process of the different systems on board.

Convergence

The training course dedicated to the Captains of Ferretti Group yachts and mega yachts makes an in-depth study of issues pertaining to the complex daily management of a motor yacht. The meeting features an intense program with an interesting combination of classroom refresher courses and outdoor activities.